Frequently Asked Questions
questions?
We got you.
General Questions
We are in the business of providing customisable yet fuss-free leading technological solutions to aspiring companies with a vision.
Some of our clients include enterprising game developers, trading firms, and those in the import and export business.
We focus on providing highly-customised solutions that targets each client’s unique needs – big or small. Using the latest technologies and innovation, we are able to deliver tangible impact and top-tier results. Additionally, our exceptional customer support is available round the clock, which means you’ll never be left stranded with a tech conundrum.
We often collaborate with small and medium enterprises (SMEs).
Yes. We provide complimentary consultations.
We will discuss and affirm the needs and goals of the company, before reviewing this to fit the resources towards a successful project.
AI Solutions
Our AI solutions include machine learning and data analytics, often tailored to enhance operations and boost results.
AI’s capabilities have grown immensely in the last few years and it has transformed businesses like Amazon and Netflix, making them leaders in their fields. From speedy automation of mundane tasks, to creating marketing content and generating prediction models, it is a versatile solution that can greatly augment or transform existing systems.
No. Our teams will completely handle the setup and configuration of any solution or systems for a seamless installation.
Data privacy and security is imperative in our work. We deploy robust industry measures such as advanced encryption, high-level data access controls, and regular security assessments in our work, which is in full compliance with international data protection standards like GDPR.
Project timelines can vary with its scale and requirements. On average, consultation and planning happens over a few weeks. Deployment will then require several weeks or months depending on complexity. The final integration and training will then be completed in another few weeks. We will continue to provide ongoing support after deployment.
The possibility of integrating AI into your existing systems depends on various factors. We would need to review your current setup and understand your specific needs to determine how AI can be effectively implemented in your company to produce the best outcomes.
Blockchain Services
Blockchain technology is a decentralised digital ledger that can be used for a wide variety of functions, such as the creation of immutable records, digital assets, secure data management, and transparent archives.
Blockchain is distributed in nature so no one can tamper part of its data without affecting the rest. Its design is inherently secure, and data can only be accessed when the rights are given by a group of stakeholders under defined circumstances.
Yes. We can design and implement customised smart contracts for use in real estate transactions, supply chain management, digital marketing, international trade, and more.
The time it takes varies based on the project’s complexity and your specific needs. This will take likely a few months for the entire process from consultation to training and deployment.
- Entry-Level Projects: Simple applications, such as basic decentralised applications or introductory smart contracts, may cost between $20,000 to $50,000.
- Mid-Level Projects: More complex projects that require custom smart contracts, moderate security, and some system integration typically range from $50,000 to $200,000.
- High-End Projects: Comprehensive solutions for enterprises that demand extensive custom development, advanced security measures, and full system integration can start at $200,000 and upwards to a million or more.
Custom Software Development
Our personalised solutions are often required for game engines, trading platforms, and supply chain management systems. We also develop mobile, web, and desktop applications with advanced technologies like AI and blockchain, ensuring smooth integration with existing systems.
We start by discussing your specific goals and challenges in our consultations, before moving onwards to review your existing systems to identify gaps and opportunities for integration. After discussing with our expert teams, we recommend software solutions that fits your needs and budget, ensuring it aligns with your business operations.
Yes, most likely. The ability to integrate custom software with your existing IT infrastructure depends on their compatibility and existing configurations of your current systems. We’ll assess your setup to determine this and suggest an effective way to integrate the new software solution.
Yes, but minimally. Integrating new software can cause some disruptions, including brief downtime during installation, but we will always advise ways to realistically minimise this and also provide full support during the transition.
We handle software updates and maintenance both remotely and on-site, depending on your needs and the specific requirements of the software. This flexible approach ensures that your systems are always up-to-date and functioning optimally without significant disruption to your operations.
We use technologies like Python, Java, and JavaScript for development, along with frameworks such as React, Django, and Spring Boot. Our database options include MySQL, PostgreSQL, and MongoDB. We also use reliable cloud platforms like AWS and Google Cloud, and tools like Docker and Kubernetes for deployment.
Support & Maintenance
We offer a full portfolio of technical support services, including remote assistance, software updates, and a 24/7 helpdesk to address all your concerns.
Yes. We provide on-site maintenance and troubleshooting to handle any issues directly at your facilities when necessary.
Our team is committed to responding quickly. Critical issues receive immediate attention, while standard inquiries will be addressed within 24 hours – usually less.
Absolutely. We offer training sessions to ensure your teams are comfortable with the transition and become proficient with the new solutions.
Yes. We offer extended support and service contracts to ensure your systems receive adequate and consistent maintenance during the length of its deployment.
You can reach our support team for urgent issues through our dedicated email:
enquiry@happycharm-ai.com